Privacy Policy

Mach 01 wants to build and maintain a long-term trusted relationship with its clients. This means protecting the data and maintaining the privacy of our clients. Below is how Mach 01 collects, saves, uses, protects, and shares your data. This Privacy Statement does not cover any practices by any third parties that we do not own or control, including but not limited to any third-party websites, services, and applications that you may choose to access through our website, content, social media, or emails. 

1. What Personal Information We Collect

Personal Data is any information related to an identifiable person or individual, directly or indirectly, by reference to one or more factors such as (a) personal information, and/or (b) personal interactions. 

Personal information may include our existing or potential clients and may include but is not limited to an individual name, company name and information, title, industry, job function, email, phone number, address, and other relevant data. It does not include financial data such as credit card numbers or bank accounts. 

Personal interactions may include an individual’s or company’s digital engagement with our website, email campaigns, content, social media, and other medium which we may track through a variety of tools and techniques for performance and quality improvements. 

2. How Personal Information is Collected

Personal information that you choose to provide by filling in the opt-in forms at or through emails, advertisements, or other means. Additionally, we may now or in the future receive personal information from third parties that legally acquired that information and that have the right to share it with us. 

When you provide us with your personal information, such as by filling in a form, you are by default opting in for us to keep and use that information for our use as below. You may choose to inform us using the Contact Us form on our website to remove yourself from our database. 

Mach 01 also uses cookies and other technologies such as web beacons, locally shared objects, local storage, e-tags, and JavaScript, to collect online usage and personal engagement information. 

3. How Personal Information is Used

Mach 01 may use the personal information collected to: (a) make you aware of our services and offerings, (b) respond to your query or correspondence, (c) help complete a transaction, (d) personalize our website or content, (e) conduct market research, and (f) obtain feedback about our services, (g) remembering information so that you will not have to re-enter it next time you visit the website; (h) providing custom, personalized content, and information, (i) monitoring the effectiveness of our website; (j) monitoring aggregate metrics such as the total number of visitors, traffic, and demographic patterns, (k) diagnosing technology problems, (l) helping you efficiently access your information after you sign in, for a better experience. 

Mach 01 may occasionally combine personal information with personal interaction information to build a broader profile of our users. We will only use this combined data for the purposes outlined in this Privacy Statement.

4. How Personal Information is Shared

Mach 01 does not sell personal information to third parties. We only share personal information outside of Mach 01 for the reasons described below:

(a) We may share personal information with our business partners including sales and solution partners, and vendors acting at our direction. Mach 01 will do so only to the extent necessary for the specific business partnership, or as otherwise permitted by applicable law, (b) We also may disclose personal information to any other third party with your prior consent, (c) We also may disclose personal information: (i) if required to do so by law, (ii) if we believe that it is necessary to enforce or apply our terms of use and other agreements or otherwise protect and defend the rights, property or safety of Mach 01 or that of our customers, or (iii) to comply with a judicial proceeding, bankruptcy proceeding, court order or other legal obligation or government inquiry, (d) We may share online usage information: (i) in any manner permitted for personal information; and (ii) with vendors or service providers for the purposes described in the section above on “How Personal Data is Used.” Mach 01 may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.

Mach 01 provides some opportunities for you to generate your internet-based content about Mach 01 and our services. Typically, the personal information that you provide in this user content will be shared outside of Mach 01 as (a) Mach 01 website may contain areas where users can transmit or post communications, for example, on blogs or in user forums. Any personal information you submit there will be publicly available, and can be read, collected, or used by other users, and could be used to send you unsolicited messages. Mach 01 is not responsible for the personal information you choose to submit in such public areas. (b) Mach 01 website may include social media features, such as Linkedin, and Facebook Like buttons, widgets such as the “Share This” button, or interactive scripts that run on our website. These features may collect online usage information through cookies or web beacons. Social media features and widgets are either hosted by a third party or hosted directly on Mach 01 website. Your interactions with these features are governed by the privacy statement of the social media company providing them. (c) Mach 01 sometimes posts on our website customer testimonials that may contain personal information. Mach 01 obtains our customers’ consent to post their names or other personal information along with their testimonials before posting the testimonial on our website. If you wish to update or delete your testimonial, please contact us at [email protected].

5. How Personal Information is Stored, Processed, and Collected

Mach 01 may transfer personal information to, and store or process personal data in, countries other than the country in which the personal information originally was collected. Those countries may not have as comprehensive data protection laws as the country from which Mach 01 initially obtained the personal data. However, Mach 01 has executed agreements between and among Mach 01 entities and its subcontractors operating in different countries that contain Standard Contractual Clauses (“SCCs”) as defined in the E.U. Data Protection Directive (95/46/EC) and as further authorized in the E.U. General Data Protection Regulation (“GDPR”) Article 46(5), to ensure that adequate safeguards are in place for the protection of personal data. Therefore, when we transfer, store, or process personal information in other countries, we will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with the SCCs and this Privacy Statement.

Mach 01 retains personal information as part of individual customer records for five years following any activity on your account. After that time, your record will be inactivated and then deleted following our data retention practices. Mach 01 may retain personal information associated with orders, quotes, or other official business records for a longer period to comply with our legal obligations, resolve disputes, and enforce our agreements.

Mach 01 puts in place appropriate physical, electronic and processes to safeguard and secure personal information. These measures follow generally accepted industry standards both during transmission and once it is received. Since transmission of information over the internet is not completely secure, although Mach 01 will do its best to protect personal information, the security of your data transmission to our website cannot be guaranteed.

If the personal information under our control is compromised, Mach 01 will investigate the situation and take all steps required by applicable law. This includes notification of the competent data protection authority where applicable, and when appropriate notification of those individuals whose personal data may have been compromised. Mach 01 may take other steps following any applicable laws and regulations.

6. Personal Information Choices

You have certain rights concerning your personal information, including the right to information about the personal information we store about you, the right to have your personal information corrected if it is inaccurate, and the right to object, on grounds relating to your particular situation, at any time to processing of your personal information. You also have the right, under certain circumstances, to erasure, restriction of processing, and portability of your personal information.

To exercise your rights please contact us at [email protected]. We will respond to your request as soon as is reasonably practicable and in any event within thirty days. To protect your privacy and security, Mach 01 will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections. 

Additional ways you may exercise choice about your personal information are outlined below.

(a) For opting out of the collection of personal or online usage information, you may decline to submit any personal information to Mach 01, but then you may be restricted from some features of our website and we may not be able to communicate with you regarding our services. In addition, personal information may be required to determine eligibility to access certain parts of our website.

Your browser or mobile device may allow you to delete and disable cookies. Note that disabling cookies may disable features available through Mach 01 website. 

(b) You may choose to opt out of receiving marketing and other emails from Mach 01, including newsletters and promotions by following the unsubscribe instructions included in each marketing email or by contacting us at [email protected]. Please note that opting out may prevent you from receiving email messages regarding updates, new features, or special offers. If you opt out of marketing emails, Mach 01 may continue to send transaction or service-related emails about our business dealings with you if required to establish, carry out, or terminate such business dealings. Mach 01 reserves the right to contact you for non-promotional purposes when we believe it is necessary, including where required by law. If you have any difficulty exercising your choices or feel that choices you made on particular websites have not been taken into account, please use Mach 01’s unsubscribe link.

(c) For opting out of advertisements, both TRUSTe and the National Advertising Initiative provide mechanisms that allow you to opt out of receiving targeted advertising (i.e., advertising that is tailored to your interests based on your online browsing activities) from certain advertising providers. You also may opt-out directly with Google and Adobe. For customers in the E.U., you also may opt out through the European Interactive Digital Advertising Alliance. Please note this does not opt you out of being served advertising altogether. You will continue to see generic ads.

(d) To request that Mach 01 remove your user content or personal information from public areas of our website, contact us at [email protected].

7. Other Websites and Dispute Resolution

Mach 01 is not responsible for the practices employed by websites or services linked to or from Mach 01 website including the information or content contained therein. Mach 01 Privacy Statement does not apply to third-party websites or services when you use a link to go outside Mach 01 website. Mach 01 is not responsible for and does not control any third parties that you authorize to access your user content. If you are using a third-party website or service and you allow such third-party access to your user content, you do so at your own risk.

If you have questions or concerns regarding this Privacy Statement, you should first contact Mach 01 at [email protected]. If you believe that the collection or processing of your personal information is not compliant with applicable data protection laws, or have a privacy or data use concern you may also contact the data protection authority in your country of residence. You can also contact our U.S.-based third-party dispute resolution provider at

8. Right to Change Our Privacy Statement

This Privacy Statement is effective as of the date stated at the start of this Privacy Statement. Mach 01 reserves the right to modify or update this Privacy Statement at any time by posting the revised statement on our website and updating the date the statement was last revised. If material changes to our privacy practices are made, Mach 01 will notify you by email or through a notice on our home page.

9. How to Contact Us

Please contact Mach 01 with questions or comments about our privacy practices at: [email protected]

Mach 01 LLC 

447 Sutter St (Ste 405),

San Francisco,

CA 94108, USA